Technical Support

  1. Click the Live Technical Support button on the School ERP for immediate assistance. Our assistant is available 24/7 to help with your technical queries.

  2. For issues or queries, you can also connect with us via WhatsApp at +91 844 866 4002. Please include a screenshot of the issue for faster resolution.

During school open hours, if the assistant can’t resolve your issue, we can escalate your query to one of our IT Service Technicians for further support.

Computer Requirements

Our recommended computer configurations

Recommended Configurations

We recommend systems that meet or exceed the following specification.

Processor (CPU)
Intel Core i5, AMD Ryzen 5 or more powerful processor
Operating system
Up-to-date version of Windows 10 or Windows 11
Memory
8GB RAM or more
Monitor/Display
17″ laptop display or 21″ external monitor
Hardware
Wired USB headset and webcam
Network Connection
Wired internet connection, minimum of 20mb persecond download and 10mb per second upload
Minimum Requirements

The following lists minimum requirements that allow for network connectivity and other basic functions. If you are planning on purchasing a new computer, please use the recommended configurations above.

Processor (CPU)
Intel Core i5, AMD Ryzen 5 or equivalent processor
Operating system
Up-to-date version of Windows, MacOS, or ChromeOS
Memory
4GB RAM
Monitor/Display
15″ laptop display or 19″ external monitor
Hardware
Microphone and webcam – either integrated into the device or as external peripherals
Network Connection
Wired or wireless internet connection with minimum of 10mb per second upload and download speed. The Reachability on this test should be Good or better.